Jessica Queener serves as a primary point of contact for academic leadership, faculty and students and focuses on policy development and oversight, management of compliance issues, graduate assistantship policies, tuition waivers, fellowships and scholarships, and conflict resolution.
Previously, as the Director of Graduate studies, Queener led graduate education efforts in the Eberly College, handling all policy and process development and communication related to policy, tuition waivers, recruitment, advising, retention and graduation. She was responsible for facilitating academic appeals and managing student inquiries and complaints. Queener also assisted in the oversight of graduate catalog copy and graduate program curriculum and led efforts to strengthen departmental best practices related to student success.
Prior to this, she served as an advising specialist, recruiter, academic adviser, and graduate teaching assistant in the Eberly College. She has led study abroad experiences and created curriculum for and taught courses global internships, cultural studies, literature and composition.
Queener holds her master’s and doctoral degrees in English from WVU and a bachelor’s degree from Hobart and William Smith Colleges.